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Create an onboarding log for every new user

Give your team one place to track the start of each relationship.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Map Put

Tool to set or update key-value pairs in a hive map. use when you need to add or update multiple entries in a hive map.

Why this helps

Onboarding steps get scattered across inboxes and personal notes.

  • Create consistent onboarding records
  • Make handoffs easier
  • Reduce dropped setup tasks

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Backendless in Notis once.
  • 2Create an automation and describe the onboarding entries to store.
  • 3Choose the New User Created trigger.
  • 4Pick a report channel and test with one real user.

Questions about this workflow

What checkpoints can I store?

Describe the keys you want, such as welcome sent or owner assigned.

Can the log be updated later?

Yes, use a separate automation or instruction to update existing keys.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Backendless. A trigger fires from one place; an action lands in another.

Zendesk triggers

Backendless actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Copy File

Tool to copy a file or directory within backendless file storage. use when duplicating files to a new location after verifying source and destination paths.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Directory

Tool to create a new directory at the specified path. use when you need to organize files under a new folder structure.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Create Backendless Hive

Tool to create a new hive. use when you need to provision a new hive resource before performing hive operations. example: create a hive named 'grocerystore'.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Create Backendless Timer

Tool to create a new timer with schedule and code. use when scheduling recurring or one-off tasks to run server-side logic after confirming parameters.

ActionInstant

Delete Directory

Tool to delete a directory at the specified path in backendless file storage. use when you need to remove folders after confirming the path.

ActionInstant

Delete File

Tool to delete a file at the specified path in backendless file storage. use after confirming the file's relative path and filename.

ActionInstant

Delete Backendless Timer

Tool to delete a backendless timer by name. use when you need to remove a scheduled timer after confirming its name.

ActionInstant

Directory Listing

Tool to retrieve a listing of files and directories at a given path. use when browsing or filtering file storage directories.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Backendless, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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