Turn customer questions into an education schedule
Keep answering recurring questions once. Let Notis turn the pattern into a consistent Ayrshare posting plan.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Create Auto Schedule
Tool to create a new auto-post schedule with specified times and optional weekday filters. use when setting up recurring posting plans.
Why this helps
Useful customer insights stay buried in support tickets and never become reusable content.
- Repurpose real customer language
- Create a consistent education cadence
- Reduce manual content planning
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Ayrshare in Notis once.
- 2Create an automation and describe that recurring ticket questions should become an Ayrshare education schedule.
- 3Pick New Zendesk Ticket as the trigger.
- 4Choose a report channel, then test with one representative ticket.
Questions about this workflow
Does this publish a post immediately?
No. It creates an Ayrshare auto-post schedule based on the instruction you give Notis.
Can Notis identify recurring questions?
Yes, when the ticket text contains enough context. You can define what counts as recurring in the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Ayrshare. A trigger fires from one place; an action lands in another.
Zendesk triggers
Ayrshare actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Auto Schedule
Tool to create a new auto-post schedule with specified times and optional weekday filters. use when setting up recurring posting plans.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete a previously published Ayrshare post
Tool to delete an ayrshare post. use when you need to remove a published or scheduled post by its ayrshare post id, after confirming the correct id. note: instagram and tiktok published posts cannot be deleted via api; set `mark manual deleted=true` or remove manually.
New User Created
Triggered when a new user is created in Zendesk.
Get Post History
Tool to retrieve ayrshare post history with metrics. use when you need to fetch and filter past posts by date, status, or record count.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Set Auto Schedule
Tool to set up an auto-post schedule with specified times and optional weekday filters. use when scheduling posts around a recurring pattern.
Connect any two apps with Notis in the middle.
Zendesk and Ayrshare, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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