Set an incident update cadence
Give customers a predictable update rhythm while your team focuses on resolving the incident.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Set Auto Schedule
Tool to set up an auto-post schedule with specified times and optional weekday filters. use when scheduling posts around a recurring pattern.
Why this helps
Incident communication becomes inconsistent when updates compete with technical response work.
- Create predictable update timing
- Reduce communication decisions during incidents
- Keep public updates coordinated
Setup
Build it in a few focused steps.
- 1Connect Ayrshare in Notis once.
- 2Create an automation instructing Notis to set an incident update cadence when the webhook contains an approved incident.
- 3Choose a webhook trigger and connect the incident source.
- 4Select a report channel and test with a representative incident payload.
Questions about this workflow
Does this resolve the incident?
No. It sets the Ayrshare posting cadence described in your instruction.
Can the cadence be changed later?
Yes. Run the automation again with the updated times or weekday filters.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Ayrshare. A trigger fires from one place; an action lands in another.
Zendesk triggers
Ayrshare actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Auto Schedule
Tool to create a new auto-post schedule with specified times and optional weekday filters. use when setting up recurring posting plans.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete a previously published Ayrshare post
Tool to delete an ayrshare post. use when you need to remove a published or scheduled post by its ayrshare post id, after confirming the correct id. note: instagram and tiktok published posts cannot be deleted via api; set `mark manual deleted=true` or remove manually.
New User Created
Triggered when a new user is created in Zendesk.
Get Post History
Tool to retrieve ayrshare post history with metrics. use when you need to fetch and filter past posts by date, status, or record count.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Set Auto Schedule
Tool to set up an auto-post schedule with specified times and optional weekday filters. use when scheduling posts around a recurring pattern.
Connect any two apps with Notis in the middle.
Zendesk and Ayrshare, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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