Find visual references from support tickets
Give product and design teams useful visual context without a separate image search.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Google Images
Tool to fetch images from google search results. use when you need urls, titles, domains, and metadata for images matching a query.
Why this helps
Screenshots and visual examples take time to gather after a ticket is escalated.
- Speed up issue handoffs
- Collect reference links automatically
- Reduce repeated searches
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Autom once in the Notis portal.
- 2Create an automation for visual reference searches.
- 3Tell Notis to summarize the ticket issue and ask Autom for matching Google Images with URLs and metadata.
- 4Choose the New Zendesk Ticket trigger and a report destination.
- 5Test with one ticket that needs visual context.
Questions about this workflow
Does it use customer attachments?
No. It searches Google Images using the ticket text you provide.
What is included in the report?
Matching image URLs, titles, domains, and available metadata.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Autom. A trigger fires from one place; an action lands in another.
Zendesk triggers
Autom actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Google Countries
Tool to list google-supported countries. use when you need to filter or suggest countries based on a search string.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Google Images
Tool to fetch images from google search results. use when you need urls, titles, domains, and metadata for images matching a query.
New User Created
Triggered when a new user is created in Zendesk.
Google Languages
Tool to retrieve google-supported languages. use when you need a list of language codes for localization.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Google Locations
Tool to retrieve google-supported locations. use when searching for locations by name. returns locations ordered by reach (most populous first).
Connect any two apps with Notis in the middle.
Zendesk and Autom, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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