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Notis

Find markets hidden in support requests

Surface the countries customers ask about so product and growth teams can act faster.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Google Countries

Tool to list google-supported countries. use when you need to filter or suggest countries based on a search string.

Why this helps

Expansion signals stay buried in support conversations.

  • Capture demand signals
  • Create a repeatable market scan
  • Reduce handoffs between support and growth

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Autom once in the Notis portal.
  • 2Create the automation with a clear market expansion name.
  • 3In one instruction, ask Notis to identify country requests in each new ticket and use Autom to list matching supported countries.
  • 4Choose the New Zendesk Ticket trigger and a report channel.
  • 5Test with one expansion-related ticket.

Questions about this workflow

Does this estimate market size?

No. It only identifies supported countries related to the ticket text.

What if no country is mentioned?

The report can state that no country signal was found.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Autom. A trigger fires from one place; an action lands in another.

Zendesk triggers

Autom actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Google Countries

Tool to list google-supported countries. use when you need to filter or suggest countries based on a search string.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Google Images

Tool to fetch images from google search results. use when you need urls, titles, domains, and metadata for images matching a query.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Google Languages

Tool to retrieve google-supported languages. use when you need a list of language codes for localization.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Google Locations

Tool to retrieve google-supported locations. use when searching for locations by name. returns locations ordered by reach (most populous first).

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Autom, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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