Scan competitor visuals from ticket context
Turn competitor mentions into a quick visual review for product and marketing teams.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Google Images
Tool to fetch images from google search results. use when you need urls, titles, domains, and metadata for images matching a query.
Why this helps
Competitor examples in support tickets rarely reach the people who can use them.
- Capture competitor signals
- Speed up visual comparison
- Improve cross-team context
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Autom once in the Notis portal.
- 2Create an automation for competitor visual scans.
- 3In one instruction, ask Notis to detect competitor names in new tickets and use Autom to find related Google Images.
- 4Pick the New Zendesk Ticket trigger and select a report channel.
- 5Test with one ticket containing a competitor reference.
Questions about this workflow
What if no competitor is mentioned?
The report can state that no competitor visual search was needed.
Does it judge competitor quality?
No. It returns visual references for human analysis.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Autom. A trigger fires from one place; an action lands in another.
Zendesk triggers
Autom actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Google Countries
Tool to list google-supported countries. use when you need to filter or suggest countries based on a search string.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Google Images
Tool to fetch images from google search results. use when you need urls, titles, domains, and metadata for images matching a query.
New User Created
Triggered when a new user is created in Zendesk.
Google Languages
Tool to retrieve google-supported languages. use when you need a list of language codes for localization.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Google Locations
Tool to retrieve google-supported locations. use when searching for locations by name. returns locations ordered by reach (most populous first).
Connect any two apps with Notis in the middle.
Zendesk and Autom, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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