Transcribe audio attached to new users
Capture spoken onboarding context as soon as a user record appears.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Analyze Audio
Tool to analyze audio input for transcription. use when you need to convert an audio url or base64 string to text.
Why this helps
Audio submitted during signup or onboarding can remain unheard until someone remembers to check it.
- Capture onboarding context early
- Reduce missed requests
- Make audio searchable for the team
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Astica ai in Notis once.
- 2Create an automation in Automations with a name and prompt.
- 3Tell Notis to transcribe any audio available with a newly created user and summarize explicit requests, reporting when none exists.
- 4Pick New User Created as the trigger.
- 5Choose a report channel and test with one real user record.
Questions about this workflow
Does every new user need audio?
No. The automation can report that no audio was available and end normally.
Can it create a welcome response?
This workflow prepares context. Any response should be handled by a separate approved process.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Astica ai. A trigger fires from one place; an action lands in another.
Zendesk triggers
Astica ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Analyze Audio
Tool to analyze audio input for transcription. use when you need to convert an audio url or base64 string to text.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
ASTICA_READ_TEXT
Tool to perform ocr on an image to extract text. use when you need to read raw text from images after confirming the image source.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Astica ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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