Review Asin requests when a Zendesk ticket arrives
Give every new support ticket a quick view of the product research already in flight.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
List Collection Requests
Tool to list all requests in a collection (paginated). use when you need to paginate through requests for a specific collection.
Why this helps
Support work stalls when product research requests are scattered across tools and agents must search manually.
- Reduces context switching during ticket triage
- Shows existing product research before an agent replies
- Creates a repeatable review step for support teams
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Asin data api once in the Notis portal.
- 2Create an automation and describe that new tickets should prompt a review of the relevant Asin collection requests.
- 3Pick the New Zendesk Ticket trigger.
- 4Choose where run reports should go, then test with one real ticket.
Questions about this workflow
Does this create a new Asin request?
No. It lists requests already present in the selected collection.
What if the ticket has no product identifier?
Tell Notis to report that the product identifier is missing so the agent can supply it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Asin data api. A trigger fires from one place; an action lands in another.
Zendesk triggers
Asin data api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Clear multiple collection requests
Tool to delete multiple requests from a collection by ids. use when you need to remove a selected set of request entries from an existing collection in a single call.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Collection Requests
Tool to list all requests in a collection (paginated). use when you need to paginate through requests for a specific collection.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Asin data api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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