Retire finished research requests
Close the loop on product research when support work makes old requests irrelevant.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Clear multiple collection requests
Tool to delete multiple requests from a collection by ids. use when you need to remove a selected set of request entries from an existing collection in a single call.
Why this helps
Completed support investigations leave behind research requests that clutter future work.
- Reduces clutter after support work finishes
- Makes active queues more trustworthy
- Keeps cleanup tied to a real customer event
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Asin data api once in the Notis portal.
- 2Create an automation that clears only the request ids marked finished or irrelevant by your ticket rule.
- 3Pick the New Zendesk Ticket trigger.
- 4Choose a report destination and test with one resolved case.
Questions about this workflow
Can the ticket status alone trigger deletion?
The available event is new ticket creation, so include the resolution signal in the ticket context or instruction.
Is the whole collection removed?
No. Only the selected request entries are cleared.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Asin data api. A trigger fires from one place; an action lands in another.
Zendesk triggers
Asin data api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Clear multiple collection requests
Tool to delete multiple requests from a collection by ids. use when you need to remove a selected set of request entries from an existing collection in a single call.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Collection Requests
Tool to list all requests in a collection (paginated). use when you need to paginate through requests for a specific collection.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Asin data api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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