Bring rank tracking into ticket triage
Give agents product rank context before they respond to performance questions.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
List Collection Requests
Tool to list all requests in a collection (paginated). use when you need to paginate through requests for a specific collection.
Why this helps
Rank related customer questions require manual searching across product research collections.
- Shortens research lookup time
- Makes rank questions easier to route
- Keeps support replies grounded in available context
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Asin data api once in the Notis portal.
- 2Create an automation that lists rank tracking requests matching the new ticket context.
- 3Pick the New Zendesk Ticket trigger.
- 4Choose where reports go and test with one real rank related ticket.
Questions about this workflow
Does it calculate rank changes?
No. It lists the existing collection requests for review.
Can it handle a ticket with multiple ASINs?
Yes, if your instruction asks it to list matching requests for each supplied ASIN.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Asin data api. A trigger fires from one place; an action lands in another.
Zendesk triggers
Asin data api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Clear multiple collection requests
Tool to delete multiple requests from a collection by ids. use when you need to remove a selected set of request entries from an existing collection in a single call.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Collection Requests
Tool to list all requests in a collection (paginated). use when you need to paginate through requests for a specific collection.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Asin data api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Asin data api.