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Notis

Bring price monitoring context into support

Help agents see active price research before they answer product questions.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

List Collection Requests

Tool to list all requests in a collection (paginated). use when you need to paginate through requests for a specific collection.

Why this helps

Customers ask about pricing while support agents lack a quick view of active monitoring requests.

  • Speeds answers to price related questions
  • Reuses existing monitoring work
  • Creates a consistent support briefing

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Asin data api once in the Notis portal.
  • 2Create an automation that lists price monitoring requests relevant to each new ticket.
  • 3Pick the New Zendesk Ticket trigger.
  • 4Choose the report channel and test with one price related ticket.

Questions about this workflow

Can this fetch a current Amazon price?

No. It lists collection requests; any price result depends on the existing request data.

What if the ticket mentions several products?

Tell Notis to report each matching product context separately.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Asin data api. A trigger fires from one place; an action lands in another.

Zendesk triggers

Asin data api actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Clear multiple collection requests

Tool to delete multiple requests from a collection by ids. use when you need to remove a selected set of request entries from an existing collection in a single call.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List Collection Requests

Tool to list all requests in a collection (paginated). use when you need to paginate through requests for a specific collection.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Connect any two apps with Notis in the middle.

Zendesk and Asin data api, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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