Clear duplicate requests during ticket review
Use support context to remove repeated product research before it spreads.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Clear multiple collection requests
Tool to delete multiple requests from a collection by ids. use when you need to remove a selected set of request entries from an existing collection in a single call.
Why this helps
Duplicate requests waste analysis time and make it unclear which result to trust.
- Cuts repeated analysis
- Improves confidence in active requests
- Turns ticket review into useful housekeeping
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Asin data api once in the Notis portal.
- 2Create an automation that identifies duplicate request ids from the new ticket review and clears only the extras.
- 3Pick the New Zendesk Ticket trigger.
- 4Choose a report destination and test with one confirmed duplicate set.
Questions about this workflow
Can it keep the oldest request?
Tell Notis which canonical request id to retain and which duplicate ids to clear.
Will it edit ticket content?
No. It only clears selected entries from the Asin collection.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Asin data api. A trigger fires from one place; an action lands in another.
Zendesk triggers
Asin data api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Clear multiple collection requests
Tool to delete multiple requests from a collection by ids. use when you need to remove a selected set of request entries from an existing collection in a single call.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Collection Requests
Tool to list all requests in a collection (paginated). use when you need to paginate through requests for a specific collection.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Asin data api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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