Clear stale Asin requests after ticket triage
Keep product research collections clean when support uncovers requests that no longer matter.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Clear multiple collection requests
Tool to delete multiple requests from a collection by ids. use when you need to remove a selected set of request entries from an existing collection in a single call.
Why this helps
Old research requests accumulate after customer issues change, making collections harder to trust.
- Removes selected obsolete requests in one call
- Keeps research collections easier to scan
- Prevents agents from acting on outdated work
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Asin data api once in the Notis portal.
- 2Create an automation that identifies obsolete request ids from the new ticket context and clears only those selected entries.
- 3Pick the New Zendesk Ticket trigger.
- 4Choose a report channel, then test with one real ticket and a safe set of request ids.
Questions about this workflow
Will every request be deleted?
No. The instruction should name the selected request ids to remove.
Can Notis decide which requests are obsolete?
It can analyze the ticket context, but you should provide the rule or confirmation needed to identify request ids.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Asin data api. A trigger fires from one place; an action lands in another.
Zendesk triggers
Asin data api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Clear multiple collection requests
Tool to delete multiple requests from a collection by ids. use when you need to remove a selected set of request entries from an existing collection in a single call.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Collection Requests
Tool to list all requests in a collection (paginated). use when you need to paginate through requests for a specific collection.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Asin data api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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