Remove cancelled product research requests
Keep collections aligned with customer decisions when requested research is cancelled.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Clear multiple collection requests
Tool to delete multiple requests from a collection by ids. use when you need to remove a selected set of request entries from an existing collection in a single call.
Why this helps
Cancelled investigations stay visible and look active, causing unnecessary follow-up.
- Stops follow-up on cancelled work
- Keeps request lists accurate
- Links cleanup to customer communication
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Asin data api once in the Notis portal.
- 2Create an automation that clears request ids explicitly identified as cancelled in the new ticket.
- 3Pick the New Zendesk Ticket trigger.
- 4Choose a report channel and test with one cancelled request.
Questions about this workflow
Will it infer cancellation from any ticket?
Tell Notis the exact cancellation signal and request ids to use.
Can the workflow keep an audit report?
Yes. Send the run report to your chosen channel before or after the clear operation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Asin data api. A trigger fires from one place; an action lands in another.
Zendesk triggers
Asin data api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Clear multiple collection requests
Tool to delete multiple requests from a collection by ids. use when you need to remove a selected set of request entries from an existing collection in a single call.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Collection Requests
Tool to list all requests in a collection (paginated). use when you need to paginate through requests for a specific collection.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Asin data api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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