Bring category research into onboarding
See the broader product category context as soon as a new user enters Zendesk.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
List Collection Requests
Tool to list all requests in a collection (paginated). use when you need to paginate through requests for a specific collection.
Why this helps
Onboarding teams lack category context and repeat research that already exists elsewhere.
- Adds category context to onboarding
- Reduces repeated research
- Creates a useful handoff summary
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Asin data api once in the Notis portal.
- 2Create an automation that lists category research requests based on the new user's product context.
- 3Pick the New User Created trigger.
- 4Choose where run reports go and test with one new user.
Questions about this workflow
What if the category is not in the user record?
Ask Notis to report the missing category so someone can provide it.
Does this return category metrics directly?
It lists the existing requests; the request data determines what details are available.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Asin data api. A trigger fires from one place; an action lands in another.
Zendesk triggers
Asin data api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Clear multiple collection requests
Tool to delete multiple requests from a collection by ids. use when you need to remove a selected set of request entries from an existing collection in a single call.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Collection Requests
Tool to list all requests in a collection (paginated). use when you need to paginate through requests for a specific collection.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Asin data api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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