List Appveyor environments for deployment tickets
Help support identify the affected deployment target before escalating an issue.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Environments
Tool to get a list of all deployment environments. use when you need to enumerate available environments before creating deployments.
Why this helps
Deployment tickets often omit the environment, sending engineers into avoidable follow-up loops.
- Clarify deployment scope faster
- Reduce back-and-forth questions
- Improve engineering escalations
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Appveyor once in the Notis portal.
- 2Create a new automation in Automations.
- 3Tell Notis to retrieve all Appveyor deployment environments and relate likely environments to each new Zendesk ticket, noting missing clues.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one real deployment-related ticket.
Questions about this workflow
Does this start a deployment?
No. It only retrieves the available environment list and reports likely context.
What if the ticket names an environment that is not listed?
Notis flags the mismatch so the team can verify the environment name.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Appveyor. A trigger fires from one place; an action lands in another.
Zendesk triggers
Appveyor actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Build Artifacts
Tool to get the list of artifacts for a specific build job. use when you need to retrieve artifacts after a job completes.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Environments
Tool to get a list of all deployment environments. use when you need to enumerate available environments before creating deployments.
New User Created
Triggered when a new user is created in Zendesk.
Get Projects
Tool to get a list of all projects for the authenticated account. use after authentication to enumerate available projects.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Role
Tool to retrieve details of a specific role. use when you need to inspect permissions and metadata of a role by id.
Get Roles
Tool to retrieve all roles in the account. use when you need to enumerate available roles before assigning permissions.
Get Users
Tool to retrieve all users in the account. use when you need to list all team users in your appveyor account.
Connect any two apps with Notis in the middle.
Zendesk and Appveyor, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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