Investigate release tickets with Appcircle publish activity
See recent publishing activity while the support conversation is still fresh.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Publish Activity Report
Retrieve the publish activity report for your organization. Returns paginated list of publish activities with filtering options by date range, platform, action type, and organization. Use this to monitor and audit publish operations across profiles.
Why this helps
Release issues require digging through a separate activity report before anyone can explain the timeline.
- Shorten release incident investigation
- Give support current activity evidence
- Create a clearer escalation summary
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Appcircle in Notis once.
- 2Create an automation asking Notis to summarize relevant Appcircle publish activity for each new ticket about a release or deployment.
- 3Pick New Zendesk Ticket as the trigger.
- 4Choose where reports go and test with one real release incident ticket.
Questions about this workflow
Does the report include every publish event?
Notis can request the available paginated report and summarize the entries relevant to the ticket.
What if the ticket lacks dates or platform details?
The report can still be retrieved, but Notis should flag missing context instead of guessing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Appcircle. A trigger fires from one place; an action lands in another.
Zendesk triggers
Appcircle actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Standard Repo Webhook Callback
Trigger Appcircle builds via Git provider webhook callbacks. This action forwards webhook payloads from GitHub, GitLab, Bitbucket, or Azure DevOps to Appcircle's build webhook endpoint to automatically trigger builds when code is pushed. Use this action when: - Simulating or testing webhook-triggered builds - Programmatically triggering builds using webhook payloads - Integrating custom CI/CD workflows that need to trigger Appcircle builds - Replaying or debugging webhook events Requirements: - The organization must exist and have webhook integration configured in Appcircle - Build profiles must be set up with repository connections - The webhook URL pattern is: https://api.appcircle.io/build/v1/callback/hooks/{provider}/{org_id}/V7 Note: The action returns the raw HTTP response including status code and response body, allowing you to handle success, validation errors, or authentication issues appropriately.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Custom Integration Webhook Callback
Triggers Appcircle builds via custom integration webhook endpoint by forwarding Git provider webhook payloads. This action is designed to receive and forward webhook payloads from Git providers (GitHub, GitLab, Bitbucket, Azure DevOps) to Appcircle's build system. The webhook URL format and parameters (organization_id, integration_id, version) are provided by Appcircle when you configure custom integrations for repositories connected via SSH or public URL in the build profile settings. Use this action when: - You need to programmatically trigger Appcircle builds from Git provider webhook events - Testing webhook integrations with different payload structures - Implementing custom CI/CD workflows that forward webhook events to Appcircle Note: The organization_id and integration_id values must correspond to actual configurations in Appcircle. Test payloads will typically return 400/404 errors indicating no valid configuration exists for the provided IDs.
New User Created
Triggered when a new user is created in Zendesk.
List Distribution Profiles
List all distribution profiles for the authenticated organization. Distribution profiles are used to manage and distribute app builds to testers. This endpoint supports pagination, sorting, and filtering by profile name. Use this when you need to retrieve available distribution profiles.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Distribution Sent Profiles
Get distinct profile names for App Sharing Report filter. Returns a list of unique profile names that can be used to filter app sharing reports within the specified date range and organization. Use this to discover available profile names before querying detailed sharing reports.
Get Publish Activity Report
Retrieve the publish activity report for your organization. Returns paginated list of publish activities with filtering options by date range, platform, action type, and organization. Use this to monitor and audit publish operations across profiles.
List Build Profiles
List all build profiles for the authenticated organization. Build profiles define the configuration for building mobile applications. Use this to discover available build profiles and their IDs before triggering builds or configuring webhooks.
List Bundle Identifiers
List all bundle identifiers in Appcircle. Returns all bundle identifiers configured in your organization, including their platforms, capabilities, and associated credentials. Use this to discover available bundle identifiers before managing signing identities or app configurations.
List Organizations
List organizations accessible to the authenticated user. Returns a paginated list of organizations with their details including ID, name, logo URL, and SSO status. Supports search filtering and pagination controls. Use this to discover available organizations before performing organization-specific operations like managing builds, distributions, or webhooks.
Connect any two apps with Notis in the middle.
Zendesk and Appcircle, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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