Calculate age from dates in Zendesk tickets
Turn date-of-birth details into a clear age breakdown without manual date math.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Age Calculator
Tool to calculate age from date of birth. use when you need a breakdown of years, months, weeks, and days from a given dob. example: "calculate age for dob=1990-01-01"
Why this helps
Agents can make avoidable date calculations during eligibility or account support cases.
- Provides years, months, weeks, and days
- Reduces calculation mistakes
- Speeds eligibility review
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Apiverve once in the Notis portal.
- 2Create an automation that finds a date of birth in each new ticket and asks Apiverve to calculate the age.
- 3Pick New Zendesk Ticket as the trigger.
- 4Choose a report channel and test with one ticket containing a valid date.
Questions about this workflow
What if the date format is unclear?
Have Notis ask for clarification instead of interpreting an ambiguous date.
Does it decide eligibility?
No. It provides the age calculation for your policy or agent to evaluate.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Apiverve. A trigger fires from one place; an action lands in another.
Zendesk triggers
Apiverve actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Age Calculator
Tool to calculate age from date of birth. use when you need a breakdown of years, months, weeks, and days from a given dob. example: "calculate age for dob=1990-01-01"
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Connect any two apps with Notis in the middle.
Zendesk and Apiverve, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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