Collect structured Apify data from tickets
Turn messy research requests into a usable result set.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Run Actor Sync & Get Dataset Items
Tool to run an actor synchronously and retrieve its dataset items. use when immediate access to run results is needed.
Why this helps
Manually copying research findings into a support process creates delays and omissions.
- Returns structured items instead of scattered notes
- Speeds up investigation work
- Makes results easier to review
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Apify in the Notis portal.
- 2Create an automation for structured ticket research.
- 3In one instruction, describe how the Actor should collect and return items.
- 4Select New Zendesk Ticket and a report channel.
- 5Run one real example to verify the output.
Questions about this workflow
What does this workflow return?
The Actor run output together with its dataset items.
Can the ticket provide the research query?
Yes, if your instruction tells Notis to use the relevant ticket context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Apify. A trigger fires from one place; an action lands in another.
Zendesk triggers
Apify actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Actor
Tool to create a new actor with specified configuration. use when you need to initialize a fresh actor programmatically before publishing or running it.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Dataset
Tool to create a new dataset. use when you need to initialize or retrieve a dataset by name.
New User Created
Triggered when a new user is created in Zendesk.
Create Actor Task
Tool to create a new actor task with specified settings. use when you need to configure or schedule recurring actor runs programmatically.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create Task Webhook
Tool to create a webhook for an actor task. use when you need external notifications about task run events (e.g., completion or failure) in downstream systems.
Delete Actor
Tool to delete an actor permanently. use when you need to remove an actor by its id or username~actorname. confirm before calling.
Delete Webhook
Tool to delete a webhook by its id. use when removing a webhook after confirming the webhook id.
Get Actor Details
Tool to get details of a specific actor. use when you need actor metadata by id or username/actorname.
Get all webhooks
Tool to get a list of all webhooks created by the user. use when you need to enumerate webhooks before filtering or maintenance.
Connect any two apps with Notis in the middle.
Zendesk and Apify, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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