Launch Apify research from new Zendesk tickets
Give every research-heavy ticket a running start.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Run Actor Asynchronously
Tool to run a specific actor asynchronously. use when you need to trigger an actor run without waiting for completion and retrieve its run details immediately.
Why this helps
Support agents lose time switching from Zendesk to web research tools.
- Starts research without leaving Zendesk
- Reduces manual context switching
- Creates a consistent first response workflow
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Apify once in Notis.
- 2Create an automation named Ticket research runner.
- 3Tell Notis to launch the chosen Apify Actor using the new ticket details.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one real ticket and review the run report.
Questions about this workflow
What starts this workflow?
A new ticket created in the specified Zendesk view.
Does Notis map ticket fields manually?
No. You describe in plain language which ticket context the Actor should use.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Apify. A trigger fires from one place; an action lands in another.
Zendesk triggers
Apify actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Actor
Tool to create a new actor with specified configuration. use when you need to initialize a fresh actor programmatically before publishing or running it.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Dataset
Tool to create a new dataset. use when you need to initialize or retrieve a dataset by name.
New User Created
Triggered when a new user is created in Zendesk.
Create Actor Task
Tool to create a new actor task with specified settings. use when you need to configure or schedule recurring actor runs programmatically.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create Task Webhook
Tool to create a webhook for an actor task. use when you need external notifications about task run events (e.g., completion or failure) in downstream systems.
Delete Actor
Tool to delete an actor permanently. use when you need to remove an actor by its id or username~actorname. confirm before calling.
Delete Webhook
Tool to delete a webhook by its id. use when removing a webhook after confirming the webhook id.
Get Actor Details
Tool to get details of a specific actor. use when you need actor metadata by id or username/actorname.
Get all webhooks
Tool to get a list of all webhooks created by the user. use when you need to enumerate webhooks before filtering or maintenance.
Connect any two apps with Notis in the middle.
Zendesk and Apify, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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