Check screenshot capacity before support capture
Make screenshot capacity part of the support triage decision.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Quota Information
Tool to retrieve current api quota usage and limits. use after authentication to monitor usage and reset times.
Why this helps
Support teams may start a capture job without knowing whether the account has enough quota.
- Adds capacity context to triage
- Reduces avoidable API failures
- Helps prioritize urgent evidence collection
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Apiflash once in the Notis portal.
- 2Create an automation that checks Apiflash quota when a new ticket requests or includes a page screenshot.
- 3Pick the New Zendesk Ticket trigger.
- 4Choose where reports go and test with one screenshot related ticket.
Questions about this workflow
Does this capture a screenshot too?
No. It only retrieves quota information; pair it with a separate capture workflow when needed.
What counts as screenshot related?
Tell Notis to look for explicit page URLs or words such as screenshot, visual, layout, or rendering.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Apiflash. A trigger fires from one place; an action lands in another.
Zendesk triggers
Apiflash actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Batch Capture Screenshots
Tool to capture screenshots for multiple urls in a single request. use when you have a list of pages to snapshot in batch.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Website Screenshot (POST)
Tool to capture a screenshot of a website via http post. use when you need to post form data parameters.
New User Created
Triggered when a new user is created in Zendesk.
Get Quota Information
Tool to retrieve current api quota usage and limits. use after authentication to monitor usage and reset times.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Screenshot Metadata
Tool to retrieve metadata for a previously captured screenshot. use when you need details like file size and dimensions after capture.
Connect any two apps with Notis in the middle.
Zendesk and Apiflash, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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