Capture page screenshots from new Zendesk issue tickets
Give every visual bug report a concrete page image before triage begins.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Capture Website Screenshot (POST)
Tool to capture a screenshot of a website via http post. use when you need to post form data parameters.
Why this helps
Support tickets about broken layouts often lack a reliable visual record, slowing diagnosis and follow-up.
- Preserves the reported page state for review
- Reduces back and forth with customers
- Creates a consistent first triage step
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Apiflash once in the Notis portal.
- 2Create a new automation and describe that each new ticket with a website URL should trigger an Apiflash screenshot.
- 3Pick the New Zendesk Ticket trigger.
- 4Choose where run reports should go, then test with one real ticket containing a URL.
Questions about this workflow
What if the ticket has no website URL?
Tell Notis to report that the screenshot was skipped and identify the missing URL.
Does this update the Zendesk ticket?
This workflow captures the screenshot and reports the result; ticket updates require a separate Zendesk action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Apiflash. A trigger fires from one place; an action lands in another.
Zendesk triggers
Apiflash actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Batch Capture Screenshots
Tool to capture screenshots for multiple urls in a single request. use when you have a list of pages to snapshot in batch.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Website Screenshot (POST)
Tool to capture a screenshot of a website via http post. use when you need to post form data parameters.
New User Created
Triggered when a new user is created in Zendesk.
Get Quota Information
Tool to retrieve current api quota usage and limits. use after authentication to monitor usage and reset times.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Screenshot Metadata
Tool to retrieve metadata for a previously captured screenshot. use when you need details like file size and dimensions after capture.
Connect any two apps with Notis in the middle.
Zendesk and Apiflash, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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