Batch capture support pages from Zendesk tickets
Review the whole customer journey instead of one page at a time.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Batch Capture Screenshots
Tool to capture screenshots for multiple urls in a single request. use when you have a list of pages to snapshot in batch.
Why this helps
A single ticket can mention multiple pages, forcing support teams to collect evidence manually.
- Collects multiple pages in one request
- Keeps related evidence together
- Speeds up escalation to product or engineering
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Apiflash once in the Notis portal.
- 2Create an automation that finds every website URL in each new ticket and asks Apiflash to batch capture them.
- 3Pick the New Zendesk Ticket trigger.
- 4Choose a report channel and test with one ticket containing multiple page links.
Questions about this workflow
How many URLs can be included?
Use the limits supported by your Apiflash plan and ask Notis to report any URLs that cannot be included.
Can Notis infer URLs from ticket text?
Yes, instruct it to extract explicit URLs and skip ambiguous text.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Apiflash. A trigger fires from one place; an action lands in another.
Zendesk triggers
Apiflash actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Batch Capture Screenshots
Tool to capture screenshots for multiple urls in a single request. use when you have a list of pages to snapshot in batch.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Website Screenshot (POST)
Tool to capture a screenshot of a website via http post. use when you need to post form data parameters.
New User Created
Triggered when a new user is created in Zendesk.
Get Quota Information
Tool to retrieve current api quota usage and limits. use after authentication to monitor usage and reset times.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Screenshot Metadata
Tool to retrieve metadata for a previously captured screenshot. use when you need details like file size and dimensions after capture.
Connect any two apps with Notis in the middle.
Zendesk and Apiflash, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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