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Prepare pre match odds summaries

Give agents structured odds context for customer questions.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Get Odds

Tool to fetch pre-match odds. use when you need odds filterable by fixture, league, season, date, timezone, bookmaker, bet, or to navigate pages.

Why this helps

Odds research often requires navigating several bookmaker and bet filters.

  • Centralize odds lookup
  • Reduce repeated bookmaker searches
  • Prepare neutral summaries

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Api sports in Notis.
  • 2Create an automation named Pre Match Odds Context.
  • 3Describe that Notis should identify the fixture and summarize available pre match odds with source details.
  • 4Pick New Zendesk Ticket as the trigger and choose a report destination.
  • 5Test with a ticket asking about fixture odds.

Questions about this workflow

Can it filter by bookmaker?

Yes. Odds support fixture, league, season, date, timezone, bookmaker, bet, and page filters.

Does it place bets?

No. It only retrieves available pre match odds for review.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Api sports. A trigger fires from one place; an action lands in another.

Zendesk triggers

Api sports actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Coaches

Tool to fetch coaches and their career history. use when you need coach info by id, team filter, or name search.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Countries

Tool to fetch available countries for league queries. use when filtering by name, code, or search string before retrieving leagues.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get Fixtures

Tool to retrieve football fixtures/matches. use when filtering fixtures by id, date, league, season, team, or date ranges to get upcoming or past matches.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Get fixtures events

Tool to get events (goals, cards, substitutions, var, etc.) from a fixture. use when you need detailed event data after confirming the fixture id.

ActionInstant

Get Head-to-Head Fixtures

Tool to get head-to-head fixtures between two teams. use after determining team ids to compare their direct match history.

ActionInstant

Get Fixture Lineups

Tool to retrieve starting xi and substitutes for a fixture. use after confirming fixture id; optionally filter by team, player, or section (startxi/substitutes). lineups appear ~20-40 minutes before kickoff for supported competitions.

ActionInstant

Get fixtures players

Tool to get player statistics from a fixture. use when you need detailed per-player stats for a specific match. optionally filter by team.

ActionInstant

Get Fixtures Rounds

Tool to get the rounds for a league or cup. use after confirming league and season to retrieve available round identifiers (optionally with dates) for filtering fixtures.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Api sports, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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