Resolve league and cup names automatically
Make sure every competition question starts with the correct league.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Leagues
Tool to retrieve leagues and cups. use when filtering competitions by id, name, country, code, season, team, type, current, search, or last.
Why this helps
Similar competition names create avoidable research errors.
- Identify the correct competition
- Reduce wrong-season lookups
- Speed up ticket research
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Api sports in Notis.
- 2Create an automation named League Identity Resolution.
- 3Describe that Notis should search Api sports for the competition named in each ticket and list likely matches.
- 4Pick New Zendesk Ticket as the trigger and select a report channel.
- 5Test with a ticket using a shorthand competition name.
Questions about this workflow
Can it search by country?
Yes. League searches can use country, code, name, season, type, current, or search.
What happens with multiple matches?
Notis can return the candidates and identify the missing detail needed to choose one.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Api sports. A trigger fires from one place; an action lands in another.
Zendesk triggers
Api sports actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Coaches
Tool to fetch coaches and their career history. use when you need coach info by id, team filter, or name search.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Countries
Tool to fetch available countries for league queries. use when filtering by name, code, or search string before retrieving leagues.
New User Created
Triggered when a new user is created in Zendesk.
Get Fixtures
Tool to retrieve football fixtures/matches. use when filtering fixtures by id, date, league, season, team, or date ranges to get upcoming or past matches.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get fixtures events
Tool to get events (goals, cards, substitutions, var, etc.) from a fixture. use when you need detailed event data after confirming the fixture id.
Get Head-to-Head Fixtures
Tool to get head-to-head fixtures between two teams. use after determining team ids to compare their direct match history.
Get Fixture Lineups
Tool to retrieve starting xi and substitutes for a fixture. use after confirming fixture id; optionally filter by team, player, or section (startxi/substitutes). lineups appear ~20-40 minutes before kickoff for supported competitions.
Get fixtures players
Tool to get player statistics from a fixture. use when you need detailed per-player stats for a specific match. optionally filter by team.
Get Fixtures Rounds
Tool to get the rounds for a league or cup. use after confirming league and season to retrieve available round identifiers (optionally with dates) for filtering fixtures.
Connect any two apps with Notis in the middle.
Zendesk and Api sports, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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