Resolve competition round questions quickly
Identify the exact round behind a fixture question before searching matches.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Fixtures Rounds
Tool to get the rounds for a league or cup. use after confirming league and season to retrieve available round identifiers (optionally with dates) for filtering fixtures.
Why this helps
Round names and dates are often unclear in support requests.
- Clarify competition context
- Reduce incorrect fixture searches
- Give agents structured round data
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Api sports in Notis.
- 2Create an automation named Competition Round Lookup.
- 3Tell Notis to identify the league and season, then retrieve matching rounds for the ticket.
- 4Choose New Zendesk Ticket as the trigger and select a report channel.
- 5Test with a ticket asking about a round.
Questions about this workflow
Can it include round dates?
Yes. The rounds action can optionally return dates with round identifiers.
What if the league is unknown?
Notis can report that the ticket needs a competition name, code, or other identifying detail.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Api sports. A trigger fires from one place; an action lands in another.
Zendesk triggers
Api sports actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Tool to retrieve football fixtures/matches. use when filtering fixtures by id, date, league, season, team, or date ranges to get upcoming or past matches.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
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Tool to get events (goals, cards, substitutions, var, etc.) from a fixture. use when you need detailed event data after confirming the fixture id.
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Tool to get head-to-head fixtures between two teams. use after determining team ids to compare their direct match history.
Get Fixture Lineups
Tool to retrieve starting xi and substitutes for a fixture. use after confirming fixture id; optionally filter by team, player, or section (startxi/substitutes). lineups appear ~20-40 minutes before kickoff for supported competitions.
Get fixtures players
Tool to get player statistics from a fixture. use when you need detailed per-player stats for a specific match. optionally filter by team.
Get Fixtures Rounds
Tool to get the rounds for a league or cup. use after confirming league and season to retrieve available round identifiers (optionally with dates) for filtering fixtures.
Connect any two apps with Notis in the middle.
Zendesk and Api sports, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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