Create team performance briefs during onboarding
Help agents understand a new user's club with current team statistics.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Get team statistics
Tool to get detailed statistics of a team for a given league and season. use after confirming league, season, and team id.
Why this helps
Team analysis takes too long when onboarding information is scattered.
- Summarize team performance
- Personalize new user support
- Reduce repetitive analysis
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Api sports in Notis.
- 2Create an automation named Team Performance Briefs.
- 3Describe that Notis should identify the team, league, and season, then summarize team statistics.
- 4Choose New User Created as the trigger and select a report destination.
- 5Test with a profile naming a club.
Questions about this workflow
What does it need to identify the team?
A team name, id, or other context that resolves to a team in Api sports.
Does it compare multiple teams?
This workflow summarizes the identified team; comparisons require a separate instruction and a second team.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Api sports. A trigger fires from one place; an action lands in another.
Zendesk triggers
Api sports actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Triggers when a new ticket is created in a specified Zendesk view.
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Tool to get head-to-head fixtures between two teams. use after determining team ids to compare their direct match history.
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Tool to retrieve starting xi and substitutes for a fixture. use after confirming fixture id; optionally filter by team, player, or section (startxi/substitutes). lineups appear ~20-40 minutes before kickoff for supported competitions.
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Tool to get player statistics from a fixture. use when you need detailed per-player stats for a specific match. optionally filter by team.
Get Fixtures Rounds
Tool to get the rounds for a league or cup. use after confirming league and season to retrieve available round identifiers (optionally with dates) for filtering fixtures.
Connect any two apps with Notis in the middle.
Zendesk and Api sports, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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