Look up crypto pair prices from tickets
Give agents a current quote while they investigate a crypto question.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Crypto Price
Tool to get real-time price for a cryptocurrency pair. use when you need the current market price by symbol.
Why this helps
Crypto symbols and prices change quickly, making manual checks easy to miss.
- Capture the requested pair consistently
- Reduce stale price references
- Speed up ticket research
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Api ninjas.
- 2Create a crypto pair lookup automation.
- 3Tell Notis to identify the pair in each relevant new ticket and summarize the returned price.
- 4Select New Zendesk Ticket and where reports should go.
- 5Test with one ticket naming a crypto pair.
Questions about this workflow
What if the pair is ambiguous?
The report can ask for clarification instead of making an unsupported lookup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Api ninjas. A trigger fires from one place; an action lands in another.
Zendesk triggers
Api ninjas actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Zendesk and Api ninjas, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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