Flag disposable email addresses in tickets
Help agents spot throwaway contact details at the start of the conversation.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Check Disposable Email
Tool to check whether an email address is from a disposable email provider. use when validating user emails prior to sending communications.
Why this helps
Support teams may spend time on tickets tied to temporary inboxes.
- Highlight questionable contact details
- Focus effort on reachable customers
- Create consistent review notes
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Api ninjas.
- 2Create an automation for ticket email screening.
- 3Tell Notis to check each email address found in a new ticket and summarize the result.
- 4Select New Zendesk Ticket and a report destination.
- 5Test with one ticket containing an email address.
Questions about this workflow
Does it delete or close tickets?
No. It reports the check so your team can decide what to do.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Api ninjas. A trigger fires from one place; an action lands in another.
Zendesk triggers
Api ninjas actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Zendesk and Api ninjas, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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