Check commodity prices from Zendesk tickets
Bring a live commodity reference into pricing conversations.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Commodity Price
Tool to get real-time price for a commodity. use when you need the current market price by specifying the commodity name. example: "what is the current price of gold?"
Why this helps
Pricing questions often require a current market check before an agent can respond.
- Provide current market reference
- Make pricing reviews more consistent
- Reduce manual research time
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Api ninjas.
- 2Create a commodity price automation.
- 3Tell Notis to identify the commodity in each relevant ticket and summarize its current price.
- 4Pick New Zendesk Ticket and a report channel.
- 5Test with one commodity pricing ticket.
Questions about this workflow
Can the workflow cover any commodity?
It can request a price for the commodity named in the ticket when Api ninjas supports it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Api ninjas. A trigger fires from one place; an action lands in another.
Zendesk triggers
Api ninjas actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Zendesk and Api ninjas, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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