Add mortgage rate context to housing tickets
Give agents a timely rate reference for mortgage questions.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Mortgage Rate
Tool to get current and historical mortgage rates. use when you need weekly fixed-rate mortgage data, optionally for specific dates or date ranges.
Why this helps
Mortgage rate questions often arrive without the current market context needed for a clear answer.
- Provide weekly fixed-rate context
- Support date-specific comparisons
- Reduce manual rate searches
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Api ninjas.
- 2Create a mortgage rate automation.
- 3Tell Notis to identify the requested market and date range in each relevant ticket, then summarize the returned rates.
- 4Choose New Zendesk Ticket and a report destination.
- 5Test with one mortgage question.
Questions about this workflow
Can it compare historical dates?
Yes, when the ticket supplies a date or date range supported by the action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Api ninjas. A trigger fires from one place; an action lands in another.
Zendesk triggers
Api ninjas actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Generate Barcode Image
Tool to generate a barcode image for specified text. use when you need a barcode image (png or svg) of custom data.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
BIN Lookup
Tool to look up bank information from a bank identification number. use after you have a bin to fetch issuer details (brand, type, country).
New User Created
Triggered when a new user is created in Zendesk.
Get Bitcoin Price and Market Data
Tool to retrieve the latest bitcoin price and 24-hour market data. use when you need real-time bitcoin metrics in usd.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Commodity Price
Tool to get real-time price for a commodity. use when you need the current market price by specifying the commodity name. example: "what is the current price of gold?"
Crypto Price
Tool to get real-time price for a cryptocurrency pair. use when you need the current market price by symbol.
Check Disposable Email
Tool to check whether an email address is from a disposable email provider. use when validating user emails prior to sending communications.
DNS Lookup
Tool to retrieve dns records for a specified domain. use when you need dns record details for troubleshooting or validation.
Earnings Calendar
Tool to fetch past and upcoming earnings results for a specified ticker. use when you need both historical earnings and upcoming earnings dates for a company.
Connect any two apps with Notis in the middle.
Zendesk and Api ninjas, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Api ninjas.