Add live Bitcoin context to support tickets
Give agents current market numbers before they answer time-sensitive questions.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Bitcoin Price and Market Data
Tool to retrieve the latest bitcoin price and 24-hour market data. use when you need real-time bitcoin metrics in usd.
Why this helps
Agents risk relying on stale tabs when customers ask about Bitcoin conditions.
- Provide current USD price context
- Include 24-hour movement in review notes
- Reduce tab switching during replies
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Api ninjas.
- 2Create a Bitcoin context automation.
- 3Tell Notis to detect Bitcoin-related tickets and append the latest price and 24-hour metrics to the report.
- 4Choose New Zendesk Ticket and a report channel.
- 5Test with one Bitcoin question.
Questions about this workflow
Is the data a trading recommendation?
No. It is current market context for support review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Api ninjas. A trigger fires from one place; an action lands in another.
Zendesk triggers
Api ninjas actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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New User Created
Triggered when a new user is created in Zendesk.
Get Bitcoin Price and Market Data
Tool to retrieve the latest bitcoin price and 24-hour market data. use when you need real-time bitcoin metrics in usd.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
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Connect any two apps with Notis in the middle.
Zendesk and Api ninjas, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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