Shrink new ticket PDFs before they slow you down
Keep case files light enough to share quickly.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Optimize PDF
Tool to optimize a pdf document to reduce file size while maintaining quality. use when you need to minimize storage or bandwidth for an existing pdf.
Why this helps
Large attachments slow handoffs and consume storage.
- Reduces file size
- Improves sharing speed
- Keeps documents readable
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Api2pdf in Notis.
- 2Create an automation in Automations, New Automation.
- 3Tell Notis to optimize each suitable PDF attachment from a new ticket while preserving readability.
- 4Pick the New Zendesk Ticket trigger and choose the run report destination.
- 5Test with one real ticket and compare the optimized file.
Questions about this workflow
Will optimization make the PDF unreadable?
The instruction can require readable text and acceptable image quality.
Can I skip already small files?
Yes. State a size threshold or exception in the automation prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Api2pdf. A trigger fires from one place; an action lands in another.
Zendesk triggers
Api2pdf actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to delete a previously generated pdf. use when you need to immediately remove a pdf by its response id.
New User Created
Triggered when a new user is created in Zendesk.
Extract PDF Pages
Tool to extract specific pages from a pdf document. use when you need only certain pages from a larger pdf file.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
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Merge PDFs
Tool to merge multiple pdf documents into a single pdf. use when you need to concatenate several pdfs on the server-side.
Optimize PDF
Tool to optimize a pdf document to reduce file size while maintaining quality. use when you need to minimize storage or bandwidth for an existing pdf.
Reorder PDF Pages
Tool to reorder pages of a pdf document. use when you need to rearrange pages into a new order by specifying page indices.
Connect any two apps with Notis in the middle.
Zendesk and Api2pdf, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Api2pdf.