Merge every new Zendesk case packet into one PDF
Give each new ticket one complete, shareable document.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Merge PDFs
Tool to merge multiple pdf documents into a single pdf. use when you need to concatenate several pdfs on the server-side.
Why this helps
Support cases often scatter evidence across attachments and reference files.
- Creates one case packet for review
- Reduces attachment hunting
- Keeps support handoffs consistent
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Api2pdf once in the Notis portal.
- 2Create an automation in Automations, New Automation.
- 3Tell Notis to merge the useful PDF attachments from each new ticket into one case packet.
- 4Pick the New Zendesk Ticket trigger and choose where run reports go.
- 5Test with one real ticket and confirm the merged PDF.
Questions about this workflow
Which Zendesk tickets start this workflow?
It runs when a new ticket is created in the specified Zendesk view.
Can Notis decide which attachments belong in the packet?
Yes. State the inclusion rule in your instruction, and provide any exceptions.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Api2pdf. A trigger fires from one place; an action lands in another.
Zendesk triggers
Api2pdf actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Zendesk and Api2pdf, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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