Discover the right model at run time
Keep on-demand ticket analysis aligned with the models available today.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List models
Tool to list available models. use when you need to see which models are available before selection.
Why this helps
A webhook workflow can break when its model assumptions drift from the provider's current list.
- Reduce stale configuration
- Support deliberate model selection
- Make webhook runs more resilient
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Anthropic administrator once in Notis.
- 2Create an automation for webhook model discovery.
- 3Tell Notis to list available models and recommend one for the supplied ticket context.
- 4Choose a Notis webhook trigger and select a report channel.
- 5Send one real payload and review the model recommendation.
Questions about this workflow
Does this workflow require a fixed model id?
No. It lists current models so your instruction can select one from the result.
What if the payload is too large?
Ask Notis to report the size issue and summarize the payload before model selection.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Anthropic administrator. A trigger fires from one place; an action lands in another.
Zendesk triggers
Anthropic administrator actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Message
Tool to create a new message completion. use when you need to generate assistant text given a conversation history.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Model
Tool to retrieve details of a specific model by its id. use after confirming the model id is valid.
New User Created
Triggered when a new user is created in Zendesk.
List models
Tool to list available models. use when you need to see which models are available before selection.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Prompt Caching
Tool to cache and reuse prompt content to reduce costs and latency. use after you have static prompt portions you intend to reuse across calls.
Connect any two apps with Notis in the middle.
Zendesk and Anthropic administrator, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Anthropic administrator.