Inspect the model before analysis
Make sure the selected model is real and understood before using ticket data.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Model
Tool to retrieve details of a specific model by its id. use after confirming the model id is valid.
Why this helps
On-demand workflows fail when a caller supplies an invalid or unexpected model id.
- Catch invalid inputs early
- Expose model metadata
- Create clearer run reports
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Anthropic administrator once in Notis.
- 2Create an automation for webhook model inspection.
- 3Tell Notis to retrieve details for the model id in the request and report any mismatch.
- 4Choose a Notis webhook trigger and select a report channel.
- 5Send one payload containing a real model id to test.
Questions about this workflow
Where does the model id come from?
Include it in the webhook request or specify a fixed id in your automation instruction.
Can invalid requests be stopped?
Yes. Instruct Notis to stop and report the error when model lookup fails.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Anthropic administrator. A trigger fires from one place; an action lands in another.
Zendesk triggers
Anthropic administrator actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Message
Tool to create a new message completion. use when you need to generate assistant text given a conversation history.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Model
Tool to retrieve details of a specific model by its id. use after confirming the model id is valid.
New User Created
Triggered when a new user is created in Zendesk.
List models
Tool to list available models. use when you need to see which models are available before selection.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Prompt Caching
Tool to cache and reuse prompt content to reduce costs and latency. use after you have static prompt portions you intend to reuse across calls.
Connect any two apps with Notis in the middle.
Zendesk and Anthropic administrator, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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