Audit your configured model regularly
Catch model configuration drift before it interrupts support work.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Model
Tool to retrieve details of a specific model by its id. use after confirming the model id is valid.
Why this helps
A model id can remain in automation settings long after its assumptions have changed.
- Detect configuration drift
- Keep model records current
- Reduce surprise failures
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Anthropic administrator once in Notis.
- 2Create an automation for recurring model configuration audits.
- 3Tell Notis to retrieve your configured model details and flag unexpected changes.
- 4Choose a recurring Notis schedule and select a report channel.
- 5Run one test audit with the current model id.
Questions about this workflow
What model should be audited?
Provide the model id used by your Zendesk automation in the instruction or schedule payload.
What should the report include?
Ask for the returned details, a comparison with your expected configuration, and any follow-up needed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Anthropic administrator. A trigger fires from one place; an action lands in another.
Zendesk triggers
Anthropic administrator actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Message
Tool to create a new message completion. use when you need to generate assistant text given a conversation history.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Model
Tool to retrieve details of a specific model by its id. use after confirming the model id is valid.
New User Created
Triggered when a new user is created in Zendesk.
List models
Tool to list available models. use when you need to see which models are available before selection.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Prompt Caching
Tool to cache and reuse prompt content to reduce costs and latency. use after you have static prompt portions you intend to reuse across calls.
Connect any two apps with Notis in the middle.
Zendesk and Anthropic administrator, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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