Recover approved fields from a protected Zendesk user packet
Bring back the minimum user context needed for onboarding without exposing every protected field.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Deanonymize Packet
Tool to deanonymize a json data packet using your private key. use after receiving an anonymized packet to recover specific fields.
Why this helps
Onboarding can stall when critical user context is locked inside an anonymized packet.
- Speeds authorized onboarding tasks
- Limits recovery to requested fields
- Creates a consistent packet handling process
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Anonyflow once in the Notis portal.
- 2Create an automation in Automations for protected user packet recovery.
- 3Tell Notis to process the anonymized JSON packet associated with a new user and deanonymize only the approved onboarding fields.
- 4Choose New User Created as the trigger.
- 5Select a report channel and test with one real packet.
Questions about this workflow
Does every new user need a packet?
No. This workflow is useful only when the event includes an Anonyflow compatible anonymized JSON packet.
Can I request specific fields?
Yes. Name the approved fields in the plain language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Anonyflow. A trigger fires from one place; an action lands in another.
Zendesk triggers
Anonyflow actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Anonymize Value
Tool to anonymize a string or array of string values. use when you need to conceal sensitive text before storage or transmission. example: `anonymizevalue().execute(anonymizevaluerequest(data=['secret']))` limitations: only supports list of strings, not nested structures.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Deanonymize Packet
Tool to deanonymize a json data packet using your private key. use after receiving an anonymized packet to recover specific fields.
New User Created
Triggered when a new user is created in Zendesk.
Deanonymize Value
Tool to deanonymize one or more anonymized string values. use when you need to recover the original plaintext values after encryption-based anonymization. example: `deanonymizevalue().execute(deanonymizevaluerequest(data=["<anonymized string>"]))`
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Test Connection
Tool to test the connection to the anonyflow api. use when verifying that the anonyflow service is reachable and operational before performing anonymization tasks. example: `testconnection().execute(testconnectionrequest())`
Connect any two apps with Notis in the middle.
Zendesk and Anonyflow, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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