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Notis

Anonymize new Zendesk user contact details automatically

Protect customer privacy as soon as a profile is created, without manual copying or redaction.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Anonymize Value

Tool to anonymize a string or array of string values. use when you need to conceal sensitive text before storage or transmission. example: `anonymizevalue().execute(anonymizevaluerequest(data=['secret']))` limitations: only supports list of strings, not nested structures.

Why this helps

New user records can expose email addresses, phone numbers, or other identifiers before your team has time to review them.

  • Reduces exposure of personal contact data
  • Creates a repeatable privacy step for every new user
  • Keeps the process in a single natural language instruction

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Anonyflow once in the Notis portal.
  • 2Create a new automation in Automations and give it a clear name.
  • 3Tell Notis to extract sensitive contact values from each new user and anonymize them with Anonyflow.
  • 4Choose the Zendesk New User Created trigger.
  • 5Select a report channel, then test with one real new user example.

Questions about this workflow

What does this workflow anonymize?

It can anonymize sensitive string values that Notis identifies in the new user record, such as email addresses or phone numbers.

Can Anonyflow anonymize the full user object?

Anonyflow's Anonymize Value action accepts a list of strings, so instruct Notis to extract the specific values first.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Anonyflow. A trigger fires from one place; an action lands in another.

Zendesk triggers

Anonyflow actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Anonymize Value

Tool to anonymize a string or array of string values. use when you need to conceal sensitive text before storage or transmission. example: `anonymizevalue().execute(anonymizevaluerequest(data=['secret']))` limitations: only supports list of strings, not nested structures.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Deanonymize Packet

Tool to deanonymize a json data packet using your private key. use after receiving an anonymized packet to recover specific fields.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Deanonymize Value

Tool to deanonymize one or more anonymized string values. use when you need to recover the original plaintext values after encryption-based anonymization. example: `deanonymizevalue().execute(deanonymizevaluerequest(data=["<anonymized string>"]))`

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Test Connection

Tool to test the connection to the anonyflow api. use when verifying that the anonyflow service is reachable and operational before performing anonymization tasks. example: `testconnection().execute(testconnectionrequest())`

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Anonyflow, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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