Start an Anchor session for every Zendesk ticket
Move from ticket arrival to web research without context switching.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Start Browser Session
Tool to start a new browser session with optional customizations. use when you need to programmatically allocate an isolated browser instance with recording, proxy, live view, and feature toggles.
Why this helps
New tickets sit idle while someone manually opens the tools needed to investigate them.
- Begins investigation immediately
- Keeps ticket work isolated
- Reduces manual triage steps
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Anchor browser in Notis once.
- 2Create an automation for ticket investigation sessions.
- 3Tell Notis to start an isolated Anchor session for each new ticket.
- 4Pick New Zendesk Ticket and choose a report channel.
- 5Test with one real ticket.
Questions about this workflow
Can each ticket get its own session?
Yes, ask Notis to start a separate session for every ticket.
Can the session use a proxy?
Yes, include the required browser customization in the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Anchor browser. A trigger fires from one place; an action lands in another.
Zendesk triggers
Anchor browser actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Profile
Tool to create a new browser profile from an active session. use after ending a session to persist cookies and cache.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Profile
Tool to delete a browser profile by id. use after confirming the profile exists.
New User Created
Triggered when a new user is created in Zendesk.
End All Sessions
Tool to end all active browser sessions. use after confirming a security concern when you need to immediately close every session for the authenticated user.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
End Browser Session
Tool to end a specific browser session by id. use after confirming the session id you want to terminate.
Get Profile
Tool to fetch details for a specific browser profile by id. use after you know the profile id and need its settings and session information.
Get Webpage Content
Tool to retrieve rendered content of a webpage in html or markdown format. use when you need to fetch a page’s full content, optionally within an existing browser session.
List Agent Resources
Tool to list agent resources (files) for a given session. use after establishing a browser session to retrieve agent-uploaded files.
List All Sessions Status
Tool to list the status of all active browser sessions. use after authenticating when you need to retrieve an up-to-date overview of all sessions.
Connect any two apps with Notis in the middle.
Zendesk and Anchor browser, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Anchor browser.