Signal when a ticket investigation is ready
Keep browser-based ticket work moving between specialized steps.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Signal Event
Tool to signal a specific event to be received by other processes or sessions. use when you need real-time coordination across browser sessions after verifying session is active.
Why this helps
Multi-step investigations stall when one browser process cannot clearly hand work to another.
- Keeps multi-step work coordinated
- Reduces manual handoffs
- Makes readiness explicit
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Anchor browser in Notis once.
- 2Create an automation for browser process coordination.
- 3Tell Notis to signal the named investigation event with the new ticket reference.
- 4Pick New Zendesk Ticket and choose a report channel.
- 5Test with one ticket and a listening browser process.
Questions about this workflow
What does the signal contain?
It can include the ticket reference and the readiness details you specify.
Does a listener need to be active?
Yes, another process or session should be configured to receive the signal.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Anchor browser. A trigger fires from one place; an action lands in another.
Zendesk triggers
Anchor browser actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Profile
Tool to create a new browser profile from an active session. use after ending a session to persist cookies and cache.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Profile
Tool to delete a browser profile by id. use after confirming the profile exists.
New User Created
Triggered when a new user is created in Zendesk.
End All Sessions
Tool to end all active browser sessions. use after confirming a security concern when you need to immediately close every session for the authenticated user.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
End Browser Session
Tool to end a specific browser session by id. use after confirming the session id you want to terminate.
Get Profile
Tool to fetch details for a specific browser profile by id. use after you know the profile id and need its settings and session information.
Get Webpage Content
Tool to retrieve rendered content of a webpage in html or markdown format. use when you need to fetch a page’s full content, optionally within an existing browser session.
List Agent Resources
Tool to list agent resources (files) for a given session. use after establishing a browser session to retrieve agent-uploaded files.
List All Sessions Status
Tool to list the status of all active browser sessions. use after authenticating when you need to retrieve an up-to-date overview of all sessions.
Connect any two apps with Notis in the middle.
Zendesk and Anchor browser, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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