List browser resources for a new ticket
See every investigation file before you start testing.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
List Agent Resources
Tool to list agent resources (files) for a given session. use after establishing a browser session to retrieve agent-uploaded files.
Why this helps
Ticket investigations slow down when nobody knows which files are already available in the browser session.
- Shows available test inputs
- Prevents duplicate uploads
- Keeps investigations organized
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Anchor browser in Notis once.
- 2Create an automation to inspect ticket session resources.
- 3Tell Notis to list the files available in the Anchor session for the ticket.
- 4Pick New Zendesk Ticket and choose a report channel.
- 5Test with one ticket session containing an uploaded file.
Questions about this workflow
Does this download files?
No. It lists the resources already available in the session.
Can Notis summarize the files?
Yes, ask it to summarize filenames and relevant metadata.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Anchor browser. A trigger fires from one place; an action lands in another.
Zendesk triggers
Anchor browser actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Profile
Tool to create a new browser profile from an active session. use after ending a session to persist cookies and cache.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Profile
Tool to delete a browser profile by id. use after confirming the profile exists.
New User Created
Triggered when a new user is created in Zendesk.
End All Sessions
Tool to end all active browser sessions. use after confirming a security concern when you need to immediately close every session for the authenticated user.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
End Browser Session
Tool to end a specific browser session by id. use after confirming the session id you want to terminate.
Get Profile
Tool to fetch details for a specific browser profile by id. use after you know the profile id and need its settings and session information.
Get Webpage Content
Tool to retrieve rendered content of a webpage in html or markdown format. use when you need to fetch a page’s full content, optionally within an existing browser session.
List Agent Resources
Tool to list agent resources (files) for a given session. use after establishing a browser session to retrieve agent-uploaded files.
List All Sessions Status
Tool to list the status of all active browser sessions. use after authenticating when you need to retrieve an up-to-date overview of all sessions.
Connect any two apps with Notis in the middle.
Zendesk and Anchor browser, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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