Check weather data availability during ticket intake
Know immediately whether current station data can support an investigation.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Devices
Tool to retrieve a list of user's ambient weather devices with their most recent data. use when you need to list your stations and view their latest readings.
Why this helps
Tickets stall when agents discover too late that the relevant data is unavailable.
- Reveals data gaps early
- Helps agents plan investigation
- Creates a repeatable intake step
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Ambient Weather once in the Notis portal.
- 2Create an automation and name the availability check.
- 3In one instruction, ask Notis to retrieve devices and state whether usable recent readings are present for each new ticket.
- 4Select New Zendesk Ticket and choose where reports go.
- 5Test with one real ticket.
Questions about this workflow
How does Notis know which station is relevant?
Include the matching rule or location context in your prompt; the action lists devices and their latest data.
Can this close tickets?
No. It reports availability for the support team.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Ambient weather. A trigger fires from one place; an action lands in another.
Zendesk triggers
Ambient weather actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Devices
Tool to retrieve a list of user's ambient weather devices with their most recent data. use when you need to list your stations and view their latest readings.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Ambient weather, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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