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Notis

Draft customer replies with current weather context

Help agents respond with relevant conditions already gathered.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Get Devices

Tool to retrieve a list of user's ambient weather devices with their most recent data. use when you need to list your stations and view their latest readings.

Why this helps

Agents lose time writing replies while manually checking the latest station data.

  • Shortens reply preparation
  • Keeps responses grounded in current data
  • Reduces repetitive lookup work

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Ambient Weather once in the Notis portal.
  • 2Create an automation with a reply-drafting prompt.
  • 3Tell Notis to retrieve devices and draft a concise reply using relevant current readings for each new ticket.
  • 4Pick New Zendesk Ticket and choose the report destination.
  • 5Test with one real ticket.

Questions about this workflow

Will it send the reply to the customer?

No. It prepares a draft for review.

Can I set a tone?

Yes. Include your preferred tone and response rules in the instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Ambient weather. A trigger fires from one place; an action lands in another.

Zendesk triggers

Ambient weather actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Devices

Tool to retrieve a list of user's ambient weather devices with their most recent data. use when you need to list your stations and view their latest readings.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Connect any two apps with Notis in the middle.

Zendesk and Ambient weather, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Ambient weather.