Check air quality from a ticket's postal code
Use the location detail customers already provide to speed up environmental support research.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Air Quality by Postal Code
Tool to retrieve real-time air quality data for a specific postal code and country. use when you need hyper-local air quality insights by postal code.
Why this helps
Postal codes are useful for local context but often require a separate manual lookup.
- Works with postal level location data
- Provides hyperlocal insight
- Cuts repetitive searches
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Ambee in Notis once.
- 2Create an automation for postal code air quality.
- 3Tell Notis to use the postal code and country in each new ticket to retrieve current air quality insights and summarize the result.
- 4Pick New Zendesk Ticket as the trigger.
- 5Choose a report channel and test with one real postal code ticket.
Questions about this workflow
What inputs are needed?
The action requires a postal code and country.
Can it infer the country?
It uses the country supplied in the ticket context and reports when that information is missing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Ambee. A trigger fires from one place; an action lands in another.
Zendesk triggers
Ambee actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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New User Created
Triggered when a new user is created in Zendesk.
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New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
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Get Air Quality by City
Tool to retrieve real-time air quality data for a specific city. use after obtaining a valid city name when current aqi and pollutant levels are needed.
Get Air Quality by Country Code
Tool to retrieve real-time air quality data for a specific country using a 3-letter iso code. use after acquiring the country code and when you want a national overview of air quality.
Get Air Quality by Latitude and Longitude
Tool to retrieve real-time air quality data for a specific latitude and longitude. use when you need hyper-local air quality readings for given coordinates.
Connect any two apps with Notis in the middle.
Zendesk and Ambee, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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