Review image metadata when a Zendesk ticket arrives
See the image records behind a support request before you investigate manually.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Images
Tool to retrieve a paginated list of images in your library, including their alt text and metadata. use when you need to browse or filter images programmatically after authentication.
Why this helps
Ticket details often point to an image, but its current alt text and metadata are stored elsewhere.
- Brings current image metadata into triage
- Helps spot missing or outdated alt text
- Makes support investigation easier to repeat
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Alttext ai once in the Notis portal.
- 2Create an automation that retrieves relevant Alttext ai images from each new ticket.
- 3Pick New Zendesk Ticket as the trigger.
- 4Choose where run reports go and test with one real image-related ticket.
Questions about this workflow
What information can be returned?
Alttext ai Get Images returns a paginated list of images with their alt text and metadata.
Can this workflow update images?
No. The selected action retrieves image records for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Alttext ai. A trigger fires from one place; an action lands in another.
Zendesk triggers
Alttext ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Account
Tool to retrieve account settings and usage information. use when you need to check your alttext.ai account configuration and usage limits before generating alt text.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Account
Tool to retrieve account settings and usage information. use when you need to check your alttext.ai account configuration and usage limits before generating alt text.
New User Created
Triggered when a new user is created in Zendesk.
Get Images
Tool to retrieve a paginated list of images in your library, including their alt text and metadata. use when you need to browse or filter images programmatically after authentication.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Search Images
Tool to search for images and their alt text. use after specifying search keywords to retrieve matching images.
Update Account
Tool to update account settings (e.g., webhook url, name). use after confirming current account details to modify settings.
Connect any two apps with Notis in the middle.
Zendesk and Alttext ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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