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Search Alttext ai images for new Zendesk tickets

Give every new ticket a fast image context check before the next support action.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Search Images

Tool to search for images and their alt text. use after specifying search keywords to retrieve matching images.

Why this helps

Support teams lose time switching tools to find which images a ticket may reference.

  • Reduces tool switching during ticket triage
  • Surfaces matching image records quickly
  • Creates a repeatable first step for accessibility questions

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Alttext ai once in the Notis portal.
  • 2Create an automation and describe that each new ticket should provide useful search terms to Alttext ai.
  • 3Pick New Zendesk Ticket as the trigger.
  • 4Choose a report channel and test with one real ticket containing an image reference.

Questions about this workflow

What does the workflow search?

It sends useful terms from the new ticket to Alttext ai Search Images and returns matching image records.

Does it change ticket data?

No. This workflow searches Alttext ai and reports the results for review.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Alttext ai. A trigger fires from one place; an action lands in another.

Zendesk triggers

Alttext ai actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Account

Tool to retrieve account settings and usage information. use when you need to check your alttext.ai account configuration and usage limits before generating alt text.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Account

Tool to retrieve account settings and usage information. use when you need to check your alttext.ai account configuration and usage limits before generating alt text.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get Images

Tool to retrieve a paginated list of images in your library, including their alt text and metadata. use when you need to browse or filter images programmatically after authentication.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Search Images

Tool to search for images and their alt text. use after specifying search keywords to retrieve matching images.

ActionInstant

Update Account

Tool to update account settings (e.g., webhook url, name). use after confirming current account details to modify settings.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Alttext ai, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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