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Review image coverage for new customer accounts

See whether relevant customer images already have descriptive metadata.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Get Images

Tool to retrieve a paginated list of images in your library, including their alt text and metadata. use when you need to browse or filter images programmatically after authentication.

Why this helps

New accounts can inherit image accessibility gaps that remain hidden until support volume increases.

  • Makes coverage visible earlier
  • Highlights records needing attention
  • Supports cleaner onboarding handoffs

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Alttext ai once in the Notis portal.
  • 2Create an automation that retrieves relevant Alttext ai image records and summarizes their available alt text.
  • 3Pick New User Created as the trigger.
  • 4Choose a report channel and test with one real customer account.

Questions about this workflow

Is coverage measured for the whole library?

No. Get Images retrieves a paginated list based on the context and scope described in your instruction.

Can the report list images without alt text?

Yes, when the returned records include empty or missing alt text.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Alttext ai. A trigger fires from one place; an action lands in another.

Zendesk triggers

Alttext ai actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Account

Tool to retrieve account settings and usage information. use when you need to check your alttext.ai account configuration and usage limits before generating alt text.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Account

Tool to retrieve account settings and usage information. use when you need to check your alttext.ai account configuration and usage limits before generating alt text.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get Images

Tool to retrieve a paginated list of images in your library, including their alt text and metadata. use when you need to browse or filter images programmatically after authentication.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Search Images

Tool to search for images and their alt text. use after specifying search keywords to retrieve matching images.

ActionInstant

Update Account

Tool to update account settings (e.g., webhook url, name). use after confirming current account details to modify settings.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Alttext ai, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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