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Prepare Alttext ai settings for new customer programs

Keep onboarding requests moving when a new customer program needs account configuration.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Update Account

Tool to update account settings (e.g., webhook url, name). use after confirming current account details to modify settings.

Why this helps

Configuration requests tied to onboarding can be lost between customer records and admin work.

  • Links onboarding context to configuration work
  • Reduces manual handoffs
  • Keeps updates dependent on explicit details

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Alttext ai once in the Notis portal.
  • 2Create an automation that updates Alttext ai only when the new user event contains an approved setting request and complete values.
  • 3Pick New User Created as the trigger.
  • 4Choose where run reports go and test with one approved onboarding record.

Questions about this workflow

What settings are supported?

Update Account supports settings such as a webhook URL or account name.

What if the new user event lacks values?

The workflow should report that required details are missing and avoid making an update.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Alttext ai. A trigger fires from one place; an action lands in another.

Zendesk triggers

Alttext ai actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Account

Tool to retrieve account settings and usage information. use when you need to check your alttext.ai account configuration and usage limits before generating alt text.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Account

Tool to retrieve account settings and usage information. use when you need to check your alttext.ai account configuration and usage limits before generating alt text.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get Images

Tool to retrieve a paginated list of images in your library, including their alt text and metadata. use when you need to browse or filter images programmatically after authentication.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Search Images

Tool to search for images and their alt text. use after specifying search keywords to retrieve matching images.

ActionInstant

Update Account

Tool to update account settings (e.g., webhook url, name). use after confirming current account details to modify settings.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Alttext ai, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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