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Search images for accessibility tickets

Turn an accessibility ticket into a focused image search in seconds.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Search Images

Tool to search for images and their alt text. use after specifying search keywords to retrieve matching images.

Why this helps

Accessibility tickets can stall while someone searches a separate image library for the affected asset.

  • Shortens image investigation time
  • Surfaces existing alt text for comparison
  • Makes accessibility triage more focused

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Alttext ai once in the Notis portal.
  • 2Create an automation that searches Alttext ai using the image and accessibility terms in each ticket.
  • 3Pick New Zendesk Ticket as the trigger.
  • 4Choose a report channel and test with one accessibility ticket.

Questions about this workflow

Does Search Images edit alt text?

No. Search Images finds matching images and their alt text for review.

What if the ticket has no image identifier?

Your instruction can ask Notis to report that the available ticket context is insufficient for a reliable search.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Alttext ai. A trigger fires from one place; an action lands in another.

Zendesk triggers

Alttext ai actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Account

Tool to retrieve account settings and usage information. use when you need to check your alttext.ai account configuration and usage limits before generating alt text.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Account

Tool to retrieve account settings and usage information. use when you need to check your alttext.ai account configuration and usage limits before generating alt text.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get Images

Tool to retrieve a paginated list of images in your library, including their alt text and metadata. use when you need to browse or filter images programmatically after authentication.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Search Images

Tool to search for images and their alt text. use after specifying search keywords to retrieve matching images.

ActionInstant

Update Account

Tool to update account settings (e.g., webhook url, name). use after confirming current account details to modify settings.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Alttext ai, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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